Ilieş, Liviu; Sălăgean, Horațiu Cătălin; Beleiu, Ioana - In: Amfiteatru economic : an economic and business research … 19 (2017), pp. 1050-1063
for the total quality management (TQM) system to identify best practices that determine its’ performance, in order to … efforts in implementing TQM systems. The data analysis was conducted through quantitative research methods, based on … designed and pre-tested questionnaire contains items based on factors considered important in analysing and evaluating the TQM …