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establish and sustain incremental performance improvement. Alongside a review of existing continuous improvement (CI) evolution … evolution of CI over almost a decade of activity. Findings The findings establish that there are numerous obstacles faced and a … frameworks of CI evolution to be tested within the private and service sectors. The research offers an application and reflection …
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Organizations can build a new kind of relationship with citizens, putting skills and resources directly at their disposal and enabling them to play a much greater role in public policy. They can also harness the “power of us” and pull people together to create public value in new ways if the...
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and information at every turn. The technology around us changes fast, so we are continually learning how best to use it …. This increased pace of learning enhances the satisfaction we gain from what we buy and increases its value to us over time …, even though it may cost the same — or less. However, this effect of consumer learning on value makes inflation and output …
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Given the emphasis in today's environment on customer focus, stakeholders’ interests, public‐sector organisational performance and other methods of assessment are employed to address issues in the new public management and prevailing managerialism in measurement of public‐sector...
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Purpose This case study aims to outline the activities related to a project to create a foundation for the libraries’ social media activities and determine return on investment and value added for the efforts. Design/methodology/approach This case study describes the actions taken and the...
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Managers now view e‐learning as an important instrument for obtaining skill‐based organisational outcomes. Not all … both costs and benefits. This article examines the organisational determinants of e‐learning: larger establishments …, organisations which employ educated workforce and well established internal labour markets are more likely to adopt an e‐learning …
Persistent link: https://www.econbiz.de/10014755032
learning delivers strategic value to the organization. Design/methodology/approach – Making use of data from semi …‐structured interviews, the paper explores the extent to which perceptions of the strategic value of learning held by senior HR professionals … are aligned with those of senior operational managers. Findings – The data indicate what executives expect learning to …
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