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Linking service design to value creation and service research
Andreassen, Tor Wallin; Kristensson, Per; Lervik-Olsen, Line - In: Journal of service management 27 (2016) 1, pp. 21-29
Persistent link: https://www.econbiz.de/10011482091
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Servitization and operations management : a service dominant-logic approach
Smith, Laura; Maull, Roger; Ng, Irene - In: International journal of operations & production … 34 (2014) 2, pp. 242-269
Persistent link: https://www.econbiz.de/10010249723
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Dienstleistungsinnovationen durch Digitalisierung
Beverungen, Daniel (ed.); Schumann, Jan Hendrik (ed.);  … - 2020
Persistent link: https://www.econbiz.de/10012250793
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Service design as an approach to implement the value cocreation perspective in new service development
Yu, Eun; Sangiorgi, Daniela - In: Journal of service research : JSR 21 (2018) 1, pp. 40-58
Persistent link: https://www.econbiz.de/10011855775
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Multi-factor service design: identification and consideration of multiple factors of the service in its design process
Lim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun; Kim, Kwang-Jae - In: Service business 13 (2019) 1, pp. 51-74
Persistent link: https://www.econbiz.de/10011965824
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The value architecture of servitization : expanding the research scope
Martin, Patricia Carolina Garcia; Schroeder, Andreas; … - In: Journal of business research : JBR 104 (2019), pp. 438-449
Persistent link: https://www.econbiz.de/10012105061
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Co-creating value from knowledge-intensive business services in manufacturing firms : the moderating role of relationship learning in supplier-customer interactions
Kohtamäki, Marko; Partanen, Jukka - In: Journal of business research : JBR 69 (2016) 7, pp. 2498-2506
Persistent link: https://www.econbiz.de/10011491352
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Gaining insights into the measurement of value in industrial service network
Saunila, Minna; Rantala, Tero; Ukko, Juhani; Pekkola, Sanna - In: International journal of quality & reliability management 34 (2017) 4, pp. 478-493
Persistent link: https://www.econbiz.de/10011704838
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Value logics for service innovation : practice-driven implications for service-dominant logic
Lindhult, Erik; Chirumalla, Koteshwar; Oghazi, Pejvak; … - In: Service business 12 (2018) 3, pp. 457-481
Persistent link: https://www.econbiz.de/10011915104
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A service science perspective on business model innovation
Maglio, Paul P.; Spohrer, Jim - In: Industrial marketing management : the international … 42 (2013) 5, pp. 665-670
Persistent link: https://www.econbiz.de/10010211449