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~subject:"Verbraucher"
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Verbraucher
Customer satisfaction
12
Kundenzufriedenheit
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9
customer satisfaction
8
Beziehungsmarketing
7
Consumer behaviour
7
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1987
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Fornell, Claes
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Riemer, M.
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Andreasen, Alan R.
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Arndt, Johann
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Day, George S.
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Marketing und Verbraucherpolitik
4
Journal of consumer affairs : official publication of the American Council on Consumer Interests
1
Praeger special studies in U.S. economic, social, and political issues
1
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ECONIS (ZBW)
7
USB Cologne (EcoSocSci)
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1
Die Bedeutung des Consumerism für das Marketing
Kotler, Philip
- In:
Marketing und Verbraucherpolitik
,
(pp. 56-70)
.
1982
Persistent link: https://www.econbiz.de/10002238438
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2
Unternehmerische Reaktionen auf den Druck des Konsumerismus
Aaker, David A.
;
Day, George S.
- In:
Marketing und Verbraucherpolitik
,
(pp. 71-86)
.
1982
Persistent link: https://www.econbiz.de/10001784339
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3
Laborexperimente und das Paradigma vom Menschen im Labor : bekenntnisse eines beunruhigten Verbraucherforschers
Arndt, Johann
- In:
Marketing und Verbraucherpolitik
,
(pp. 140-153)
.
1982
Persistent link: https://www.econbiz.de/10001864911
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4
Verbraucherunzufriedenheit als ein Beurteilungsmasstab für die unternehmerische Marktleistung
Andreasen, Alan R.
- In:
Marketing und Verbraucherpolitik
,
(pp. 1982)
.
1977
Persistent link: https://www.econbiz.de/10001838696
Saved in:
5
Consumer input for marketing decisions
Fornell, Claes
-
1976
Persistent link: https://www.econbiz.de/10000049883
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6
Complaint management and marketing performance
Fornell, Claes
-
1980
Persistent link: https://www.econbiz.de/10002158664
Saved in:
7
Increasing the organizational influence of corporate consumer affairs departments
Fornell, Claes
- In:
Journal of consumer affairs : official publication of …
15
(
1981
)
2
,
pp. 191-213
Persistent link: https://www.econbiz.de/10002158690
Saved in:
8
Consumer input for marketing decisions : a study of corporate departments for consumer affairs
Fornell, Claes
-
1976
Persistent link: https://www.econbiz.de/10009606620
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