Narrow search
Showing 1 - 9 of 9
Cover Image
An examination of frontline cross-functional integration during retail transactions
Arndt, Aaron D.; Karande, Kiran; Landry, Timothy D. - In: Journal of retailing 87 (2011) 2, pp. 225-241
Persistent link: https://www.econbiz.de/10009240254
Cover Image
A framework for configuring sales support structure
Arndt, Aaron D.; Harkins, Jason - In: The journal of business & industrial marketing 28 (2013) 5, pp. 432-443
Persistent link: https://www.econbiz.de/10009771097
Cover Image
How angry customer complaints influence salesperson commitment to service quality
Tao, Kungpo; Karande, Kiran; Arndt, Aaron D. - In: Journal of marketing theory and practice 24 (2016) 3, pp. 265-282
Persistent link: https://www.econbiz.de/10011532821
Cover Image
Does the performance of other functions in the frontline influence salesperson conflict?
Arndt, Aaron D.; Karande, Kiran; Harkins, Jason - In: International journal of retail & distribution management 40 (2012) 9, pp. 717-736
Persistent link: https://www.econbiz.de/10009614686
Cover Image
Is it better for salespeople to have the highest customer orientation or a strong fit with their group's customer orientation? : findings from automobile dealerships
Arndt, Aaron D.; Karande, Kiran - In: Journal of retailing and consumer services 19 (2012) 3, pp. 353-359
Persistent link: https://www.econbiz.de/10009541791
Cover Image
Who do I look at? : mutual gaze in triadic sales encounters
Arndt, Aaron D.; Khoshghadam, Leila; Evans, Kenneth R. - In: Journal of business research : JBR 111 (2020), pp. 91-101
Persistent link: https://www.econbiz.de/10012237782
Cover Image
Selling in an asymmetric retail world : perspectives from India, Russia, and the US on buyer-seller information differential, perceived adaptive selling, and purchase intention
Rippé, Cindy B.; Weisfeld-Spolter, Suri; Dubinsky, Alan J. - In: The journal of personal selling & sales management : JPSSM 36 (2016) 4, pp. 344-362
Persistent link: https://www.econbiz.de/10011629742
Cover Image
Competent or threatening? : when looking like a "salesperson" is disadvantageous
Arndt, Aaron D.; Evans, Kenneth R.; Zahedi, Ziniya; … - In: Journal of retailing and consumer services 47 (2019), pp. 166-176
Persistent link: https://www.econbiz.de/10011995554
Cover Image
Impact of stereotype threat on sales anxiety
Amin, Mohammad Sakif; Arndt, Aaron D.; Tanner, Emily C. - In: Journal of business research : JBR 154 (2023), pp. 1-10
Persistent link: https://www.econbiz.de/10013468969