1.Introduction -- 2.Industry 4.0 and Insurance 4.0 -- 3.Business Model Canvas and Insurance 4.0 -- 4.Propositions of Value for the Customer in Insurance 4.0 -- 5.Proximity to the Customer in Insurance 4.0 -- 6.Partition of the Customers in Insurance 4.0 -- 7.Place or Channels in Insurance 4.0 --...

Industry 4.0 has spread globally since its inception in 2011, now encompassing many sectors, including its diffusion in the field of financial services. By combining information technology and automation, it is now canvassing the insurance sector, which is in dire need of digital transformation....

This book explores the ways in which the adoption of new paradigms, processes, and technologies can lead to greater revenue, cost efficiency and control, as well as improved business agility in the insurance industry

"In the unsettled atmosphere of the post-financial crisis years, insurance firms are forced to cope with changing market dynamics and socioeconomic factors, while at the same time attempting to increase revenue and reduce costs. Firms will need to adapt quickly to the changing environment and...