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Journal of service management
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Virtual worlds and e-commerce : technologies and applications for building customer relationships
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Convergence of online gaming and e-commerce
Harwood, Tracy
- In:
Virtual worlds and e-commerce : technologies and …
,
(pp. 61-89)
.
2011
Persistent link: https://www.econbiz.de/10008746285
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Internet of Things : understanding trust in techno-service systems
Harwood, Tracy
;
Garry, Tony
- In:
Journal of service management
28
(
2017
)
3
,
pp. 442-475
Persistent link: https://www.econbiz.de/10011758708
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