Well into the 21st century, safe and affordable drinking water remains an unmet human need. At least 1.8 billion people are potentially exposed to microbial contamination, and close to 140 million people are potentially exposed to unsafe levels of arsenic. Many new technologies, water quality...

Can providing citizens with information compensate for unreliable public services? We present a field-experimental evaluation of a program that provided households in Bangalore with advance notification of intermittently provided piped water. The implementers expected that increasing service...