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Performance assessment of water services in Brazilian municipalities : an integrated view of efficiency and access
Tourinho, Marco; Santos, Paulo Rosa; Pinto, Francisco … - In: Socio-economic planning sciences : the international … 79 (2022), pp. 1-14
Persistent link: https://www.econbiz.de/10013327263
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Productivity change in Brazilian water services : a benchmarking study of national and regional trends
Tourinho, Marco; Barbosa, Flávia; Rosa Santos, Paulo; … - In: Socio-economic planning sciences : the international … 86 (2023), pp. 1-15
Persistent link: https://www.econbiz.de/10014282453
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Water Utility Service Quality Index : a customer-centred approach for assessing the quality of service in the water sector
Vilarinho, Hermilio; Pereira, Miguel Alves; D'Inverno, … - In: Socio-economic planning sciences : the international … 92 (2024), pp. 1-20
Persistent link: https://www.econbiz.de/10014529005