This study investigates the effect of website security, as a key dimension of e-service quality, on purchase intention, perceived value and brand loyalty in business-to-consumer (B2C) e-commerce context. Hypotheses were developed based on previous literature. Afterwards, an empirical research...

Purpose of the article: How online shop atmosphere (different background music genre) affects emotional states depending on different product categories; and how the emotional states induced by website atmosphere affect satisfaction with background music, e-shop quality perception and purchase...

This study aims to find out how the website's design, the quality of the information, security, responsiveness, and trust all affect customer satisfaction in the context of e-Commerce website of home product users in the Thai population. The objectives of this study are to investigate web...

By integrating several prominent theories and models in technology adoption, this study develops a research model to examine the factors affecting jobseekers' intention to use job boards. The validity and reliability of the researcher-developed instrument, the SEDA-IUQ (SEDA-Intention to Use...

In its February 2008 issue, the Harvard Business Review (HBR) classified “collaborative” technologies (social networking sites, virtual worlds, multi-player games, the peer‐to‐peer economy) as one of the 20 most important developments in the business world. A study from The McKinsey...

Mobile applications (MA) and social media (SM) platforms are changing Internet user behavior. This study aims to unveil within current academic literature, the fields where usability research has been focusing their efforts in the dimensions institutional websites (IW), SM and MA usability, and...

The last decade has changed the face of electronic world: from Web 2.0 to open source software; from e- (electronic) to m- (mobile) and now to touch. For Web developers is a real challenge to make compatible interfaces to all existing Internet browsers. This proves to be even more expensive than...