The Indian BPO industry accounts for a revenue of US$39.6 bn and has emerged as one of the largest private industries providing direct employment to 1.6 million professionals. The participation of women in BPO industry has been seen as a critical enabling factor for the continued growth of the...

The participation of women in BPO industry has been seen as a critical enabling factor for continued growth of the industry. Today, BPO companies are recognizing women on board at all levels and this helps the organization to make good business sense. Therefore BPO companies are trying to...