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Domestic labour : the experience of work in India's other call centre industry
Taylor, Phil; D'Cruz, Premilla; Noronha, Ernesto; … - In: Work and life in the global economy : a gendered …, (pp. 99-123). 2010
Persistent link: https://www.econbiz.de/10003938371
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Gender, choice and constraint in call centre employment
Scholarios, Dora; Taylor, Phil - In: New technology, work and employment 25 (2010) 2, pp. 101-116
Persistent link: https://www.econbiz.de/10008905084
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Beneath the glass ceiling : explaining gendered role segmentation in call centres
Scholarios, Dora; Taylor, Phil - In: Human relations 64 (2011) 10, pp. 1291-1319
Persistent link: https://www.econbiz.de/10009373102