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Zertifizierung von Qualitätsmanagementsystemen in Dienstleistungsunternehmen
Bretzke, Wolf-Rüdiger - In: Dienstleistungsqualität : Konzepte - Methoden - Erfahrungen, (pp. 573-600). 2000
Persistent link: https://www.econbiz.de/10001472062
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Institutionenökonomik und internationale Rechnungslegungsordnungen
Wüstemann, Jens - 2002
Persistent link: https://www.econbiz.de/10001621019
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Foreign direct investment in producer services : theory and empirical evidence
Raff, Horst; Ruhr, Marc von der - 2001
This paper examines the pattern of foreign direct investment (FDI) in producer services. We develop a model of FDI in these services and test its predictions using panel data on U.S. FDI in 25 host countries from 1976 to 1995. We find evidence that, in addition to governmental and cultural...
Persistent link: https://www.econbiz.de/10001626102
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Verbraucherpolitik in der Marktwirtschaft : Konzeptionen und internationale Erfahrungen
Mitropoulos, Stefan - 1997
Persistent link: https://www.econbiz.de/10013351254
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Women, family, and work : writings on the economics of gender
Moe, Karine S. (ed.) - 2003
Persistent link: https://www.econbiz.de/10001671551
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Normierung der Abschlußprüfung
Ruhnke, Klaus - 2000
Persistent link: https://www.econbiz.de/10001425754
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Capability Maturity Model: Anwendung von Reifegradmodellen in IT-Organisationen zur Überprüfung der Wirksamkeit von Prozessen
Stangier, Martin - In: IT-Controlling in Forschung und Praxis : Tagungsband …, (pp. 137-147). 2005
Persistent link: https://www.econbiz.de/10003429295
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Internationalisierung
Wolf, Claudia (contributor) - 2001
Persistent link: https://www.econbiz.de/10001598662
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Externe Qualitätskontrollen zur Sicherung der Qualität der Abschlussprüfung
Schmidt, Stefan - 2000
Persistent link: https://www.econbiz.de/10001460844
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Implementing Service Quality based on ISO/IEC 20000 : A Management Guide
Kunas, Michael - 2012 - 3rd ed.
Many customers look for suppliers with ISO/IEC 20000 certification, seeking the reassurance it provides. This book will guide you through implementation and certification. Your streamlined management processes will enable you to offer first-class customer service at competitive prices. The...
Persistent link: https://www.econbiz.de/10012684559