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Beyond engagement and participation : user and community coproduction of public services
Bovaird, Tony - In: Public administration review : PAR 67 (2007) 5, pp. 846-860
Persistent link: https://www.econbiz.de/10003575871
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From excellence models of local service delivery to a comprehensive concept of "world class local authorities"
Bovaird, Tony; Löffler, Elke - In: Evaluation and accounting standards in public …, (pp. 54-68). 2002
Persistent link: https://www.econbiz.de/10001699520