Prior literature is ambivalent about whether organizational complexity has positive or negative effects on firm performance. Using rich data on global service providers, we explore this ambivalence by disentangling performance consequences of different types of organizational complexity. We show...

Prior research on project-based organizing in creative industries has emphasized the importance of regionally embedded institutions, creative networks and intermediaries in the development of regional project ecologies. Recently, film and television production in the United States has expanded...

Global delivery models (GDMs) are transforming the global IT and business process outsourcing industry. GDMs are a new form of client-specific investment promoting services integration with clients by combining client proximity with time-zone spread for 24/7 service operations. We investigate...