Why retail work demands a closer look Ödül Bozkurt and Irena Grugulis -- Following the retail chain : sandwiches, supermarkets and the potential for workplace learning Alan Felsted ... [et al.] -- In the "blink" of an eye : American high-end small retail businesses and the public workforce...

Skills and workforce development are at the heart of much research on work, employment and management. Policy makers and managers often consider the better development of skills to be the answer to a range of practical and policy challenges. This handbook sheds new light on all the major issues...