Figures; Tables; Contributors; Introduction; 1 Development and trends in supply chain management; 2 New directions in logistics; 3 Future trends in supply chain management management; 4 Agile supply chain operating environments environments; 5 Time compression in the supply chain supply chain; 6...

Publisher's acknowledgements -- About the author -- Preface -- Logistics, the supply chain and competitive strategy -- Delivering customer value -- Measuring logistics costs and performance -- Matching supply and demand -- Creating the responsive supply chain -- Strategic lead-time management --...