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We investigate a market in which experts have a moral hazard problem because they need to invest in costly but … unobservable effort to identify consumer problems. Experts have either high or low qualification and can invest either high or low … effort in their diagnosis. High skilled experts are able to identify problems with some probability even with low effort …
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We model competition on a credence market governed by an imperfect label, signaling high quality, as a rank-order tournament between firms. In this market interaction, asymmetric firms jointly and competitively control the underlying quality ranking's precision by releasing individual...
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