Firms often must procure inventory/capacity before knowing what the demand will be, so there is a potential for a mismatch between inventory and demand, the “inventory risk.” We show that because of inventory risk, an increase in the number of competitors can lead to an increasing trend in...

When ordering food from online platforms, consumers often specify a tip that they will give to delivery workers, in hopes of receiving a fast delivery. Upon completion of the delivery, consumers may be able to reduce their tip if the platform implements an adjustable tipping policy (e.g., Uber...