Reputation is critical to foster trust in online marketplaces, yet leaving feedback is a public good that can be under-provided unless buyers are rewarded for it. Signaling theory implies that only high quality sellers would reward buyers for truthful feedback. We explore this scope for...

Reputation is critical to foster trust in online marketplaces, yet leaving feedback is a public good that can be under-provided unless buyers are rewarded for it. Signaling theory implies that only high quality sellers would reward buyers for truthful feedback. We explore this scope for...

Abstract AbstractDas Praxisbuch zum Social-Impact-Modell stellt theoriegestützte Tools, Methoden und Instrumente zur Entwicklung, Planung, Steuerung und Kontrolle sozialer Hilfen bereit. Es schließt somit die Lücke zwischen Theorie und Praxis und widmet sich der Fragestellung: „Wie...