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Accurately measuring the causal effects of business process interventions is crucial for effective process improvement and evidence-based decision-making. When randomized controlled trials are not feasible, organizations can resort to event logs that capture process execution to conduct...
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similarities. The simulation results of the different policy scenarios are then analyzed and discussed. Two important conclusions … can be drawn from the simulation results: (i) important trade-offs and synergies exist between the different economic …
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