Information and communication technology (ICT) is central to reforming governance, innovating public services, and building inclusive information societies. Countries are learning to weave ICT into their strategies for transforming government as enterprises have learned to use ICT to innovate...

"An introduction to the contemporary challenges states in the developing world face, and to the ways in which they can build capacity to handle them. It examines the key institutions of the state, the challenges of institutional reform, and the importance of institutional reform in achieving...