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Relationship between learning orientation and business performance and the moderating effect of competitive advantage : an accounting services firm’s perspective
Martinette, Louis; Obenchain-Leeson, Alice; Gomez, Gladys; … - In: International business and economics research journal 13 (2014) 4, pp. 779-791
Persistent link: https://www.econbiz.de/10010393508
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Factors affecting the quality of internal audit as a competitive advantage of the firms
Orliaklis, Christos; Konstantinidis, Christos; … - In: International journal of critical accounting : IJCA 12 (2021) 4, pp. 315-330
Persistent link: https://www.econbiz.de/10012695313
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Satisfaction and pricing for accounting services to very small enterprises
Catenazzo, Giuseppe; Fragnière, Emmanuel; … - In: International journal of economics and accounting : IJEA 5 (2014) 2, pp. 145-164
Persistent link: https://www.econbiz.de/10010489268
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Role of service quality, price, and firm image on customer satisfaction in Philippine accounting firms
Brucal, Sandra; Corpuz, Cris; Abeysekera, Indra; David, Raul - In: Journal of risk and financial management : JRFM 15 (2022) 2, pp. 1-16
This study examines the service quality of accounting firms in Pampanga, Philippines, and their customers’ satisfaction. Using the SERVQUAL model, the study explores the effect of service quality, price, and firm image on client satisfaction of accounting firms. The study conducted a field...
Persistent link: https://www.econbiz.de/10012821358
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Determinants of auditor choice in Tunisian context
Omri, Mohamed Ali; Dellai, Hella - In: International journal of critical accounting : IJCA 5 (2013) 5, pp. 502-517
Persistent link: https://www.econbiz.de/10010378471
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Audit quality: external auditors' perceptions : evidence from Tunisia
Krichene, Aida; Baklouti, Emna - In: African journal of accounting, auditing and finance : AJAAF 8 (2022) 1, pp. 31-48
Persistent link: https://www.econbiz.de/10013326311
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The influence of professional qualification on customer perceptions of accounting services quality and retention decisions
Zaman Groff, Maja; Slapničar, Sergeja; Štumberger, Neža - In: Journal of business economics and management 16 (2015) 4, pp. 753-768
Persistent link: https://www.econbiz.de/10011383064
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Developing client service competencies in accounting students : integrating a service quality experience in an accounting course
Moshavi, Dan; Johnson, Christie; Giullian, Marc - In: Journal of the Academy of Business Education : JABE 8 (2007) 1, pp. 56-68
Persistent link: https://www.econbiz.de/10003870792
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The effects of perceived service quality of audit firms on satisfaction and behavioural intentions : a research on the Istanbul stock exchange listed companies
Türk, Zeynep; Avcilar, Mutlu Yüksel - In: Research journal of business management 4 (2010) 2, pp. 156-166
Persistent link: https://www.econbiz.de/10008839975
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Customer satisfaction, corporate image, and service quality in professional services
Cameran, Mara; Moizer, Peter; Pettinicchio, Angela - In: The service industries journal 30 (2010) 3/4, pp. 421-435
Persistent link: https://www.econbiz.de/10003980721