In this paper, referring to the Model for General Knowledge Management within the Enterprise (MGKME), we emphasize two of the operating elements of this model which are essential to ensure the organizational learning process that leads people to use appropriate concepts, methods and tools of...

Cover -- Title Page -- Copyright -- Contents -- Preface -- Introduction -- 1: Information Systems and Digital Technology -- 1.1. The concept of information systems -- 1.2. History of the concept of information systems -- 1.2.1. The centralized processing stage (1950s-1960s) -- 1.2.2. The data...