The purpose of this research is to examine the impact of social media usage on employee and organization performance. The research was done on one multinational IT Company. Social media usage was measured using knowledge sharing, decision making and communication. Organizational performance was...

Knowledge is one of the most important company resources. Good knowledge management can lead to a significant and more sustainable competitive advantage for a company. The aim of this paper is to analyze the impact of social media on knowledge management based on the review of previous studies....

Purpose – The objective of this paper is to develop a framework which assists in discovering the drivers of transition from a search engine to a chat engine by the consumer for initial information search. Design/methodology/approach – The methodology has three parts. First, we provide a...

Purpose – The aim of this paper is to investigate the significance of Web 2.0 and social media for the organizational development and adaptation to ever-changing business environment and its successful managing. Proposed model is based on the concepts of innovative economy, knowledge...

Online question-and-answer platforms allow consumers to learn different perspectives of information and knowledge from content producers. Such platforms’ performance critically depends on both quantity and variety of knowledge contents generated by the crowd. This paper studies how early-stage...