Background From the last decade, data mining techniques, employed in particular in customer relationship management, have assumed a key role in the profitability and operations of companies. To support small and medium companies (SMEs), several innovative and continuously improving tools have...

This paper proposes a new tool in the field of telemedicine, defined as a specific branch where IT supports medicine, in case distance impairs the proper care to be delivered to a patient. All the information contained into medical texts, if properly extracted, may be suitable for searching,...

Nowadays, more and more enterprises are using Enterprise Resource Planning (EPR) systems that can also be used to plan and control the development of new products. In order to obtain a project schedule, certain parameters (e.g. duration) have to be specified in an ERP system. These parameters...