Explores the theory of firm knowledge and how firms create new knowledge. Knowledge is considered to be in one of two categories: information or know-how. Firms exist, it is argued, because they are better than markets at sharing and transfer of knowledge. Information, which is often...

We discuss how firms can replicate practices and knowledge embedded in practices by following principles, with no direct reference to an extant working example (template). Definitions are provided for the key concepts of templates, principles, and background knowledge. We address the challenges...