In this paper, we focus on how firms engaged in enterprise systems (ES) implementations absorb knowledge from consultant companies. We take a practice-based view of absorptive capacity (AC) and focus on how prior-related knowledge - a necessary condition to absorb new external knowledge - is...

The paper arises from research that examined a healthcare coordination improvement initiative that was focused on increasing knowledge sharing among a network of healthcare workers involved in the care of children with complex medical needs. Part of this initiative involved a summary medical...