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Slacking off in comfort : a dual-pathway model for psychological safety climate
Deng, Hong
;
Leung, Kwok
;
Lam, Catherine K.
;
Huang, Xu
- In:
Journal of management
45
(
2019
)
3
,
pp. 1114-1144
Persistent link: https://www.econbiz.de/10011999982
Saved in:
2
Spillover effects of emotional labor in customer service encounters toward coworker harming : a resource depletion perspective
Deng, Hong
;
Walter, Frank
;
Lam, Catherine K.
;
Zhao, Helen H.
- In:
Personnel psychology : a journal of applied research
70
(
2017
)
2
,
pp. 469-502
Persistent link: https://www.econbiz.de/10011746916
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