The financial sector of Pakistan has been witnessing high growth since the last two decades. Due to increase of branch network, competition among banks has increased. In this intense competition, employees play pivotal role in the competitiveness of financial sector. To line with this, this...

I examine the history of employee engagement and how it has been characterised by thinkers in sociology, psychology, management and economics. I suggest that, while employers may choose to invest in employee engagement, there are alternative management strategies that may be profit-maximising. I...