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specific public service motivation (PSM) is shaped. In our paper, we analyze how different degrees of inclusion in the public … sector impact PSM. We also investigate how prospects of employment relations (fixed-term versus permanent contracts …), temporal differences (part-time versus full-time employment), and actual jobs (core versus subsidiary jobs) moderate PSM in …
Persistent link: https://www.econbiz.de/10011346559
Based on a unique case study-dataset, the paper analyses job satisfaction and public service motivation in Germany. A …
Persistent link: https://www.econbiz.de/10010239262
Based on a unique case study-dataset, the paper analyses job satisfaction and public service motivation in Germany. A …
Persistent link: https://www.econbiz.de/10013058732
We conducted a randomized controlled trial involving nearly 700 customer-service representatives (CSRs) in a Canadian government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected their subsequent organ donor registration rates....
Persistent link: https://www.econbiz.de/10013413486
. This paper shifts the focus to task-based motivation and finds that it yields significantly more effort than mission …-based motivation. Moreover, in the presence of significant task motivation, mission motivation has no additional effect on effort. The … three tasks, from boring to interesting. In addition, for half of the students, mission motivation is present: their effort …
Persistent link: https://www.econbiz.de/10011959280
We conducted a randomized controlled trial involving nearly 700 customer-service representatives (CSRs) in a Canadian government service agency to study whether providing CSRs with performance feedback with or without peer comparison affected their subsequent organ donor registration rates....
Persistent link: https://www.econbiz.de/10013435109
theoretical model predicts that the likelihood of public sector employment increases with a worker's altruism, and increases or …
Persistent link: https://www.econbiz.de/10009752996
This paper addresses a lack of evidence on the impact of performance pay in the public sector by evaluating a pilot scheme of incentives in a major government agency. The incentive scheme was based on teams and covered quantity and quality targets, measured with varying degrees of precision. We...
Persistent link: https://www.econbiz.de/10013103041
service motivation. We find that, if demand for public sector output is not too high, the equilibrium return to managerial … service motivation ; managerial ability ; self-selection …
Persistent link: https://www.econbiz.de/10003940496