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Explicating customer orientation's influence on frontline employee satisfaction
Briggs, Elten; Jaramillo, Fernando; Noboa, Fabrizio - In: The service industries journal 35 (2015) 3, pp. 133-151
Persistent link: https://www.econbiz.de/10011296301
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The impact of time congruity on salesperson's role stress : a person-job fit approach
Weeks, William A.; Fournier, Christophe - In: The journal of personal selling & sales management : JPSSM 30 (2010) 1, pp. 73-90
Persistent link: https://www.econbiz.de/10003953651
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Polychronicity and scheduling's role in reducing role stress and enhancing sales performance
Fournier, Christophe; Weeks, William A.; Blocker, … - In: The journal of personal selling & sales management : JPSSM 33 (2013) 2, pp. 197-210
Persistent link: https://www.econbiz.de/10009745298
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Reluctant employees and felt stress : the moderating impact of manager decisiveness
Mulki, Jay P.; Jaramillo, Fernando; Malhotra, Shavin; … - In: Journal of business research : JBR 65 (2012) 1, pp. 77-83
Persistent link: https://www.econbiz.de/10009549712
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Bringing meaning to the sales job : the effect of ethical climate and customer demandingness
Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: Journal of business research : JBR 66 (2013) 11, pp. 2301-2307
Persistent link: https://www.econbiz.de/10009789008
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Emotions and salesperson propensity to leave : the effects of emotional inelligence and resilience
Bande, Belén; Fernández-Ferrín, Pilar; Varela, José A. - In: Industrial marketing management : the international … 44 (2015), pp. 142-153
Persistent link: https://www.econbiz.de/10010481955
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Workplace stressors, job attitude, and job behaviors : is interpersonal conflict the missing link?
Jaramillo, Fernando; Mulki, Jay P.; Boles, James S. - In: The journal of personal selling & sales management : JPSSM 31 (2011) 3, pp. 339-356
Persistent link: https://www.econbiz.de/10009270829
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Regulation of emotions, interpersonal conflict, and job performance for salespeople
Mulki, Jay P.; Jaramillo, Fernando; Goad, Emily A.; … - In: Journal of business research : JBR 68 (2015) 3, pp. 623-630
Persistent link: https://www.econbiz.de/10010496161
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Salesperson coping with work-family conflict : the joint effects of ingratiation and self-promotion
Bande, Belén; Jaramillo, Fernando; … - In: Journal of business research : JBR 95 (2019), pp. 143-155
Persistent link: https://www.econbiz.de/10011979842