Productivity and the workplace -- The changing labour market - myths and reality -- The global workforce -- The future workplace -- Better managers in the future workplace -- The future health of the workforce -- The future of pay & reward - the triumph of faith over evidence? -- The future of...

Cover page -- Halftitle page -- Title page -- Copyright page -- CONTENTS -- FOREWORD BY LOUISE FISHER -- Introduction -- 1 Productivity and the workplace -- Introduction -- The productivity challenge -- The refocus on the workplace -- Managerial perspectives -- Employee perceptions -- What works...

One small idea can ignite a revolution just as a single matchstick can start a fire. One such idea, putting employees first and customers second, sparked a revolution at HCL Technologies, the IT services giant. In this candid and personal account, Vineet Nayar, HCLT's celebrated CEO, recounts...