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Does dysfunctional customer behavior really impact the turnover intention of hotel guest-contact employees? : the role of wisdom leadership and job embeddedness
El-Bayoumi Salem, Islam; Abbas, Haidar; Mousa, Mohamed; … - In: Journal of hospitality marketing & management 32 (2023) 2, pp. 150-173
Persistent link: https://www.econbiz.de/10013545827
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Participative leadership and its impact on employee innovative behavior through employee voice in tourism SMEs : the moderating role of job autonomy
Elsetouhi, Ahmed M.; Elbaz, Ahmed Mohamed; Soliman, Mohammad - In: Tourism and hospitality research : THR 23 (2023) 3, pp. 406-419
Persistent link: https://www.econbiz.de/10014312454
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Hearing employee voice and handling grievance : views from frontline hotel and travel agency employees
Elbaz, Ahmed Mohamed; El-Bayoumi Salem, Islam; Onjewu, … - In: International journal of hospitality management 107 (2022), pp. 1-11
Persistent link: https://www.econbiz.de/10014227207
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The fast-food employees' usage intention of robots : a cross-cultural study
Abdelhakim, Ayman Safi; Abou-Shouk, Mohamed; Ab Rahman, … - In: Tourism management perspectives : TMP 45 (2023), pp. 1-13
Persistent link: https://www.econbiz.de/10014283414