Foreword / by Georgianna Regnier and Richard Regnier -- About the author -- Acknowledgments and dedication -- Preface -- Introduction to mobbing in the workplace and an overview of adult bullying -- Multiple theoretical explanations for mobbing -- Data and trends in workplace emotional abuse --...

Acknowledgements -- Introduction -- Putting conflict into context -- What's wrong with contemporary conflict management and what can organizations do about it? -- The lifecycle of a conflict : how and why conflicts escalate -- The causes and the sources of dysfunctional conflict -- Managing...

Do workplace programs help reduce worker sickness absence? Many programs are based on the principle that the employee’s decision to report an absence can be influenced if it is costly to be absent. Firms can reduce absenteeism by implementing broad programs, including performance pay, general...