Offshore outsourcing - the movement of jobs to lower-wage countries - is one of the defining features of globalization. Routine blue-collar work has been going offshore for decades, but the digital revolution beginning in the 1990s extended this process to many parts of the service economy too....

In his book lsquo;The World Is Flat', Thomas Friedman postulates notions of lsquo;flatness' that combine to suggest, on the one hand, tendencies towards an equalization of chances of economic development; and on the other, a displacement of vertical forms of organization by more horizontal ones,...