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Electronic customer care (ECC) : IT in der Anbieter-Kunden-Beziehung
Muther, Andreas - 1998
Persistent link: https://www.econbiz.de/10000674496
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Electronic customer care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 12 Tabellen
Muther, Andreas - 2000 - 2., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001447272
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Electronic Customer Care : die Anbieter-Kunden-Beziehung im Informationszeitalter ; mit 13 Tabellen
Muther, Andreas - 2001 - 3., überarb. Aufl.
Persistent link: https://www.econbiz.de/10001550542
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eCRM - Electronic Customer Relationship Management : Management der Kundenbeziehungen im Internet-Zeitalter
Eggert, Andreas (contributor); Fassott, Georg (contributor) - 2001
Persistent link: https://www.econbiz.de/10001555268
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Marketing and competition in the information age : proceedings of the 28th EMAC conference, May 11 - 14, 1999, Humboldt University Berlin
Hildebrandt, Lutz (ed.) - 1999
Persistent link: https://www.econbiz.de/10001530954
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The long tail : how endless choice is creating unlimited demand
Anderson, Chris - 2007
Persistent link: https://www.econbiz.de/10003465586
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Customer Relationship Management : Electronic Customer Care in the new economy ; with 8 tables
Muther, Andreas - 2002
Persistent link: https://www.econbiz.de/10001608272
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Internationale Marketingforschung
Bauer, Erich - 1995
Persistent link: https://www.econbiz.de/10000539225
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Automobilmarktforschung : Nutzenorientierung von Pkw-Herstellern
Bauer, Hans H. (ed.) - 1996
Persistent link: https://www.econbiz.de/10000937439