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Digital divide and the use of digital public services during the COVID-19 pandemic

Slijepčević, Sunčana - In: Naše gospodarstvo : NG 69 (2023) 1, pp. 19-28

epidemiological measures, citizens were enforced to use the Internet to an increased extent. The digital divide among citizens and the … capability of citizens to get an equal level of services has also come to the fore. The paper explores the changes in the use of … e-government services and the impact of the pandemic on the citizens' attitudes toward Internet use in Croatia. The …

Persistent link: https://www.econbiz.de/10014279118

International rankings of government performance and source credibility for citizens : experiments about e-government rankings in the UK and the Netherlands

James, Oliver; Petersen, Carolyn - In: Public management review 20 (2018) 4, pp. 469-484

Persistent link: https://www.econbiz.de/10011859727

Achieving SDG 10 : a global review of public service inclusion strategies for ethnic and religious minorities

Mir, Ghazala; Karlsen, Saffron; Mitullah, Winnie V.; … - 2020

Social inequalities are intensifying globally and widening divisions are linked to civil unrest. Disadvantaged ethnic and religious groups experience poor access to, representation in and outcomes from public services such as healthcare and education. As mechanisms for social participation and...

Persistent link: https://www.econbiz.de/10012165427

Reflections on the COVID moment and life beyond neoliberalism

Crouch, Colin - In: Transfer : the European review of labour and research ; … 28 (2022) 1, pp. 31-45

The COVID pandemic has demonstrated the weakness of neoliberalism by showing the importance of public services, workers’ need for security, and a heightened awareness of collective interdependence. Economic theory recognises the deficiencies of depending on market forces by accepting certain...

Persistent link: https://www.econbiz.de/10013257282