It is divided into four substantive parts, as follows: Part 1, Stochastic Models and their Forecasting, is an introduction to linear stationary models with finite numbers of parameters, in particular ARMA (mixed autoregressive-moving average) processes, their probabilistic and forecasting...

Call centers' managers are interested in obtaining accurate forecasts of call arrivals because these are a key input in staffing and scheduling decisions. Therefore their ability to achieve an optimal balance between service quality and operating costs ultimately hinges on forecast accuracy. We...

Hans Schneeweiß is- one of the best-known German econometricians and statisticians. He was born in Glatz, Silesia, on March 13, 1933. Hans SchneeweiB studied mathematics and physics and received his Ph. D. degree from the Johann-Wolfgang-Goethe University, Frankfurt, in 1960. He was member of...