With rising customer expectations and increasing computational potential, many transportation services face real-time decision making in stochastic and dynamic environments. They often need to find and adapt complex plans that are effective now but also flexible with respect to future...

We consider a problem where customers dynamically request next-day home service, e.g., repair or instalment. Unlike attended home delivery, customers cannot select a time window (TW), but the service provider assigns a next-day TW to each new customer if the customer can feasibly be inserted in...