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A conversation with ChatGPT about digital leadership and technology integration: Comparative analysis based on human-AI collaboration

Karakose, Turgut; Demirkol, Murat; Yirci, Ramazan; … - In: Administrative Sciences 13 (2023) 7, pp. 1-19

Artificial intelligence (AI) is one of the ground-breaking innovations of the 21st century that has accelerated the digitalization of societies. ChatGPT is a newer form of AI-based large language model that can generate complex texts that are almost indistinguishable from human-generated text....

Persistent link: https://www.econbiz.de/10014333301

Estimating the impact of "humanizing" customer service chatbots

Schanke, Scott; Burtch, Gordon; Ray, Gautham - In: Information systems research : ISR 32 (2021) 3, pp. 736-751

Persistent link: https://www.econbiz.de/10012669738

Applying transfer learning to achieve precision marketing in an omni-channel system : a case study of a sharing kitchen platform

Chiu, Ming-Chuan; Chuang, Kai-Hsiang - In: International journal of production research 59 (2021) 24, pp. 7594-7609

Persistent link: https://www.econbiz.de/10012697567

An emerging theory of avatar marketing

Miao, Fred; Kozlenkova, Irina V.; Wang, Haizhong; Xie, Tao - In: Journal of marketing 86 (2022) 1, pp. 67-90

Persistent link: https://www.econbiz.de/10012794729

Chatbots as a lever to redefine customer experience in banking

Moysan, Yvon; Zeitoun, Jade - In: Journal of digital banking 3 (2018/2019) 3, pp. 242-249

Persistent link: https://www.econbiz.de/10012051266

Frontiers: machines vs. humans : the impact of artificial intelligence chatbot disclosure on customer purchases

Luo, Xueming; Tong, Siliang; Fang, Zheng; Qu, Zhe - In: Marketing science : the marketing journal of the … 38 (2019) 6, pp. 937-947

Persistent link: https://www.econbiz.de/10012147187

Morality and modeling of intention to use Chatgpt technology

Urdan, André Torres; Marson, Celise - In: International journal of innovation : IJI journal 12 (2024) 1, pp. 1-42

Persistent link: https://www.econbiz.de/10014548334

Hey chatbot, why do you treat me like other people? : the role of uniqueness neglect in human-chatbot interactions

Kallel, Aicha; Ben Dahmane Mouelhi, Norchène; … - In: Journal of strategic marketing 32 (2024) 2, pp. 170-186

Persistent link: https://www.econbiz.de/10014553146

Artificial intelligence in employee recruitment

Balcioğlu, Yavuz Selim; Artar, Melike - In: Global business and organizational excellence : GBOE 43 (2024) 5, pp. 56-66

Persistent link: https://www.econbiz.de/10014577424

The influence of chatbot humour on consumer evaluations of services

Shin, Hyunju; Bunosso, Isabella; Levine, Lindsay R. - In: International journal of consumer studies 47 (2023) 2, pp. 545-562

Persistent link: https://www.econbiz.de/10014250593