recovery and discriminating the borrowers/defaulters into defaulters and non-defaulters/wilful and non-wilful defaulters. The …-wilful defaulters. The wilful defaulting was mainly due to the expectation of the borrowers to write-off the loans and inefficient bank …

review, examination and evaluation of customer service in the banks. It has been reviewing the progress periodically and has …

Focusing on shareholder value (SHV) maximising banks vs. stakeholder value (STV) maximising banks, we ask: Why do they … depositors and bank owners and also strengthen borrowers' screening/monitoring. Accordingly, STVs should specialise in … securitise originated loans on financial markets, OTD banks lowered their credit standards. Thus, the OTD model proved …