POPESCU, Jenica; POANTA, Dorina - In: Finante - provocarile viitorului (Finance - Challenges … 1 (2009) 9, pp. 140-144
The marketing contributes to the conquest and sell of products and services to clients. Besides these actions, the development of banks is greatly based on their capacity to keep their clients and to create a favorable image for the future objects by means of verbal communication. We often hear...