Behzad, Banafsheh; Moraga, Reinaldo J.; Chen, Shi-Jie - In: Journal of Industrial Engineering and Management (JIEM) 4 (2011) 4, pp. 554-576
Purpose: Healthcare is a universally used service that hugely affects economies and the quality of life. The research of service supply chains has found a significant role in the past decade. The main research goal of this paper is to model and simulate the internal service supply chains of a...