The problems of digitalisation and transition of companies into the digital markets has become one of the crucial issues in contemporary business. Digital transformation is changing markets and interactions. These trends impose a question on how secure is this environment and how companies are...

The problems of digitalisation and transition of companies into the digital markets has become one of the crucial issues in contemporary business. Digital transformation is changing markets and interactions. These trends impose a question on how secure is this environment and how companies are...

The goal of the paper is to present the framework for combining clustering and classification for churn management in telecommunications. Considering the value of market segmentation, we propose a three-stage approach to explain and predict the churn in telecommunications separately for...

The goal of the paper is to present the framework for combining clustering and classification for churn management in telecommunications. Considering the value of market segmentation, we propose a three-stage approach to explain and predict the churn in telecommunications separately for...