The paper is to highlight the peculiarities of Service Science, Management and Engineering (SSME) and its proposals with reference to network and systems theories, such as the Many-to-Many, and the Viable Systems Approach (VSA), (VSA) represents an interpretative lens for complex phenomena, and...

It is rather undisputed that in recent times the economy is to a large extent a service - and maybe even more - a knowledge driven one. The service-dominant logic concept points to the pervasive service nature of business concepts and transactions and their dominance. This would suggest a high...

Herbert Simon (1962) has treated the notion of complexity arguing that hierarchy is clearly an essential feature of complex systems. Yet, Simon states that the systems are not organized in a hierarchy in a simple way, because if they were, would be fully decomposed, while they are "nearly...