Edeh, Friday Ogbu; Zayed, Nurul Mohammad; Perevozova, Iryna - In: Administrative Sciences : open access journal 12 (2022) 4, pp. 1-13
Hospitality organisations have suffered a lot of setbacks, such as low performance caused by the COVID-19 pandemic, during which most management took drastic decisions to retrench talent, and these decisions have engendered low discretionary work behaviour and low emotional labour display...
