Sakasegawa, Hirotaka; Miyazawa, Masakiyo; Yamazaki, Genji - In: Management Science 39 (1993) 10, pp. 1238-1245
This paper presents an approximation formula for the overflow probability for GI/GI/c(N) queues in terms of a queue-length distribution for the corresponding GI/GI/c(\infty ) queues, where N is the total capacity of the system. The approximation is based on the conservation law, and on...