In the wake of the global financial crisis, several large bank rescues by governments further entrenched bail-out expectations in the wider public. Then, following a problematic ad-hoc bail-in in Cyprus early 2013, EU rules introduced provisions for 'bail-in', that is, the administrative power...

This paper discusses first the role of mobile money accounts to enhance financial inclusion towards vulnerable groups in developing countries in the light of recent empirical evidence. Second, we explore the role of regulation to address risks to consumers and the financial system arising from...

The recent expansion of digital financial products leads to severe consumer protection issues such as fraud and scams. As these potentially decrease trust in digital services, especially in developing countries, avoiding victimization has become an important policy objective. In an online...

Smartphone app designers often use behavioral design to influence users, increase sales, and boost advertising revenue. Behavioral design relies on elements ranging from app appearance to black-box algorithms and personalization. It commonly exploits behavioral biases, such as the lack of...

Food labels are supposed to quickly inform consumers about the nutritional values of products. We provide evidence that in a system where labels are voluntary, they are systematically distorted. The probability of finding a label on a product of the category with the highest nutritional value is...

Verbraucherpolitische Maßnahmen müssen dort ansetzen, wo sich Verbraucher nicht selbst schützen können. Notwendige Bedingung für eine effektive Gestaltung verbraucherpolitischer Maßnahmen ist daher das Wissen um das tatsächliche Verhalten von Verbrauchern. Gerade im Bereich...

Der Beitrag gibt einen Überblick über die allgemeinen und spezifisch staatlichen und verbraucherpolitischen Initiativen, für die das Bundesministerium für Ernährung, Landwirtschaft und Verbraucherschutz (BMELV) im Bereich von Finanzdienstleistungen auf das Riester-Sparen bezogen (mit-)...

Die Wogen um die Riester-Rente gehen immer noch hoch. Eine Dekade nach Einführung der kapitalgedeckten Altersvorsorge stehen die Produktqualität und die Informationsgrundlagen für Verbraucherinnen und Verbraucher immer noch in der Kritik. Konstruktion und Umsetzung der Riester-Renten weisen...

The study emphasizes the results of the excellence research dedicated to theoretical and practical basics for the human factor involvement in the consumer protection management between 2008 – 2009 at the level of National Authority for Consumer Protection, the Region Committee for Consumer...

The issues of consumer rights and consumer welfare are increasingly important, especially in the current economic climate in which the ability to make informed choices represents a real advantage in consumers’ daily life. In order to make their purchases with confidence, both in their country...