This lecture considers the case for consumer financial regulation in an environment where many households lack the knowledge to manage their financial affairs effectively. The lecture argues that financial ignorance is pervasive and unsurprising given the complexity of modern financial products,...

Food labels are supposed to quickly inform consumers about the nutritional values of products. We provide evidence that in a system where labels are voluntary, they are systematically distorted. The probability of finding a label on a product of the category with the highest nutritional value is...

We investigate the effect of an EU-wide consumer protection regulation on consumer trust as well as consumer behavior. The Unfair Commercial Practice Directive (UCPD) was implemented by EU member states between 2007 and 2010. We utilize data from the Special and Flash Eurobarometer for the years...

Identifying whether hyperbolic advertising claims influence consumers is important for consumer protection, but differentiating mere "puffery" from misleading advertising is not straightforward. We conducted a pre-registered experiment to determine whether pseudo-technical advertising claims...

In the wake of the global financial crisis, several large bank rescues by governments further entrenched bail-out expectations in the wider public. Then, following a problematic ad-hoc bail-in in Cyprus early 2013, EU rules introduced provisions for 'bail-in', that is, the administrative power...

This paper discusses first the role of mobile money accounts to enhance financial inclusion towards vulnerable groups in developing countries in the light of recent empirical evidence. Second, we explore the role of regulation to address risks to consumers and the financial system arising from...

The recent expansion of digital financial products leads to severe consumer protection issues such as fraud and scams. As these potentially decrease trust in digital services, especially in developing countries, avoiding victimization has become an important policy objective. In an online...

Smartphone app designers often use behavioral design to influence users, increase sales, and boost advertising revenue. Behavioral design relies on elements ranging from app appearance to black-box algorithms and personalization. It commonly exploits behavioral biases, such as the lack of...

Verbraucherpolitische Maßnahmen müssen dort ansetzen, wo sich Verbraucher nicht selbst schützen können. Notwendige Bedingung für eine effektive Gestaltung verbraucherpolitischer Maßnahmen ist daher das Wissen um das tatsächliche Verhalten von Verbrauchern. Gerade im Bereich...

Der Beitrag gibt einen Überblick über die allgemeinen und spezifisch staatlichen und verbraucherpolitischen Initiativen, für die das Bundesministerium für Ernährung, Landwirtschaft und Verbraucherschutz (BMELV) im Bereich von Finanzdienstleistungen auf das Riester-Sparen bezogen (mit-)...