The article addresses the present situation in the consumer protection. It analyzes the measure of exercise of consumer rights by particular consumers. To a quality and successful exercise contribute a quality awareness, learning and education of consumers, who make a part of the Conception of...

The article addresses the present situation in the consumer protection. It analyzes the measure of exercise of consumer rights by particular consumers. To a quality and successful exercise contribute a quality awareness, learning and education of consumers, who make a part of the Conception of...

Two laboratory studies investigated the effect of price transparency on consumers' decision-making in the residential electricity market. The first tested whether consumers have difficulties when confronted with unit prices expressed as discounts from standard rates, which vary between...

Dodd-Frank, the US financial reform law passed in response to the 2008 financial crisis, established the Consumer Financial Protection Bureau (CFPB), a new federal regulator with the sole responsibility of protecting consumers from unfair, deceptive, or abusive practices. This decision marked...

Identifying whether hyperbolic advertising claims influence consumers is important for consumer protection, but differentiating mere "puffery" from misleading advertising is not straightforward. We conducted a pre-registered experiment to determine whether pseudo-technical advertising claims...